SMS Terms

Who sends

Text messages are sent by XTRA Crew LLC, a Las Vegas AV crew-staffing company, to crew members on its roster.

What the messages are

Work schedules, shift reminders and availability inquiries for upcoming jobs. No marketing or promotional messages.

Sign-in codes for the XTRA Crew Portal are separate. They are sent when you ask to sign in and are not part of this program.

How you opt in

When you first set up your account in the XTRA Crew Portal, a step called "Text messages" shows your mobile number and the full wording of this program. You choose "Yes, text me" or "No thanks". Neither is pre-selected, and either answer lets you finish setup.

Afterwards you can turn texts on or off at any time in the Permissions section of My Profile, by ticking the box next to the same wording and pressing Record, or pressing Turn off.

Agreeing is optional and is not a condition of working with XTRA. Each choice is recorded with the wording shown, the date and time, and the network address it came from.

When you opt in, you receive this confirmation: "XTRA Crew: you're opted in to schedule and availability texts. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help."

Frequency and cost

Message frequency varies with your work schedule. Message and data rates may apply.

Stop and help

Reply STOP to any message to cancel. You will receive one final message confirming you are unsubscribed and will receive no further messages: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."

Reply HELP for help, or contact hr@xtracrew.net.

Privacy

Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.